Everything people ask before starting

Answers to questions about launching, payments and how the platform works — both short and detailed.

Getting started

5 questions

Start with one simple scenario.

First you build the customer journey in Telegram itself, and only then add marketing, a team and automation.

  • A store — if you sell products
  • Appointments or bookings — if you sell services
Bottom line

Don't try to launch everything at once — start with one working scenario.

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No.

OKKKI is Telegram-first — your store or booking works entirely inside Telegram.

Bottom line

A website is optional.

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Not to get started.

You can do it yourself:

  • Create a store or services
  • Add products
  • Set up the order or booking flow
Bottom line

No code and no technical skills needed.

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There are two main scenarios.

  • 🛒 Selling products (online store)
  • 📅 Appointments or bookings (services)
Bottom line

Pick one or combine them.

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In one place you will have:

  • A catalog of products or services
  • Orders or bookings
  • Customers and conversations
  • CRM
  • Analytics
  • Team access
Bottom line

Everything you need to run the business, without third-party services.

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Storefront and sales

6 questions

Everything you need to sell online — in one place:

  • Catalog and categories
  • Product page
  • Cart and checkout
  • Payments and delivery
  • Tools to bring customers back
Bottom line

No scattered services and no manual "gluing".

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Yes.

You can:

  • Adjust the look
  • Use templates
  • Build the storefront in your own style
Bottom line

No developer and no complex design work.

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All orders and customers are in one place.

  • Order statuses
  • Customer history
  • Conversations
  • Notes
Bottom line

No need to switch between a CRM, chats and spreadsheets.

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Yes.

You get:

  • Promo codes
  • Broadcasts
  • Campaign links
  • Customer win-back scenarios
Bottom line

Marketing works together with sales, not separately.

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Yes.

It is not just a "pretty storefront" but a working tool:

  • Product management
  • Orders and statuses
  • Repeat sales
  • Teamwork
Bottom line

Built for daily operations.

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Yes.

A typical path:

  • Launch a basic store
  • Add marketing
  • Bring in the team
  • Expand analytics
Bottom line

Grow without rebuilding the system.

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Booking and registration

5 questions

Yes.

You can bring together in one place:

  • Services
  • Specialists
  • Schedule and time slots
  • Bookings and reminders
Bottom line

Everything works right inside Telegram.

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The customer follows a simple path:

  • Chooses a service
  • Chooses a specialist
  • Chooses a time
  • Confirms the booking
Bottom line

No jumping between different websites.

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You will have:

  • Schedule and workload
  • All bookings and statuses
  • Customer history
  • Conversations
  • Reminders and follow-ups
Bottom line

Everything in one place, without calendars and spreadsheets.

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Yes.

OKKKI fits:

  • Studios
  • Service businesses
  • Teams with several specialists
Bottom line

You can manage the workload and bookings of the whole team.

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No.

It is a complete system:

  • Customer booking
  • Reminders
  • Booking management
  • CRM
  • Follow-up communication
Bottom line

Not just "book a time", but the whole process of working with a customer.

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Subscription and payments

5 questions

There are two options:

  • Free subscription — to launch your first store
  • Your own subscription — you put it together in the calculator: bots, subscribers, products, AI generations
  • Exact prices — in the calculator on the Pricing page and in the dashboard
Bottom line

You can start for free and put together your own subscription when you need it.

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Yes.

The free subscription lets you:

  • Build your first scenario
  • Test a store or booking
  • Understand how everything works
Bottom line

No risk and no payment.

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When you start working regularly:

  • Orders or bookings start coming in
  • You need CRM and marketing
  • Your team joins
Bottom line

That is, when it becomes a working tool rather than a test.

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Yes.

It usually looks like this:

  • Test on the free subscription
  • Launch sales
  • Add features as needed
Bottom line

No abrupt switches and no rebuilding.

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Everything is managed inside the platform:

  • Put together your subscription in the calculator
  • Top up your balance — charges are daily
  • Change your subscription at any time
Bottom line

If you need help, the team is there for you.

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Platform and integrations

5 questions

Yes.

AI helps to:

  • Reply to customers in conversations
  • Speed up the team's work
  • Support the sales or booking process
Bottom line

Less manual work — faster customer handling.

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Yes.

The platform already has:

  • Broadcasts
  • Telegram channels
  • Promo codes
  • Marketing links
Bottom line

No need to connect separate services.

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Yes.

The platform uses standard data protection mechanisms and secure infrastructure.

Bottom line

If you need details, you can discuss them with the team.

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Yes.

Depending on the task you can connect:

  • Payment providers
  • Delivery
  • Other tools
Bottom line

Everything fits into a single workflow.

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No.

OKKKI fits:

  • A first launch
  • Small businesses
  • Growing teams
  • Mature brands
Bottom line

Start simple and scale without changing platforms.

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Support and launch

4 questions

The easiest way is to message us in Telegram or via the contacts page.

Bottom line

We'll look at your business and suggest the best way to launch.

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We usually reply quickly during working hours.

To get an answer even faster, briefly describe:

  • Your business
  • What you want to launch
  • Which problem you are solving
Bottom line

Clear context = a faster and more precise answer.

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Related questions

Yes.

You have access to:

  • FAQ
  • Guides
  • Walkthroughs and articles
Bottom line

You can quickly understand how everything works before launching.

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Describe in your message:

  • What you are launching
  • Which scenario you tried
  • Where the problem occurred
  • What result you want to get
Bottom line

This helps find a solution faster.

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Need a live conversation?

Discuss your launch or your script

If the question comes down to a specific business, integration or startup structure, it is better to go straight to the team.

OKKKI FAQ — Telegram store and booking platform | OKKKI